loader image
Call + 0 333 444 0285
Login
Close

Location

Glassworks, Mill Bay, Ground Floor
Office 1A, Folkestone, Kent CT20 1JG

+0 333 444 0285

[email protected]

Call + 0 333 444 0285
Login
Call + 0 333 444 0285
Login

Marketplace Element

ELEMENT

STSTERAL Marketplace: Global Reach, Private Control for IT Services

Marketplace

For Self, Assisted, and Managed IT Services

The SYSTERAL Marketplace is the culmination of over 15 years of experience delivering global IT services as Youcall-it.com. Leveraging the expertise and trusted network we’ve built, the Marketplace empowers businesses to connect, collaborate, and grow in the ever-evolving IT landscape.

With over 50,000 service and project requests managed to date, the Marketplace streamlines procurement, communication, and service delivery. Whether you’re looking to expand your IT capabilities globally or create a tailored vendor network, the SYSTERAL Marketplace is your ultimate tool for managing IT services.

It’s your call with SYSTERAL.

Request A Demo
Book a Demo to explore how the Global Marketplace can elevate your business. 
Book a Demo to explore how the Global Marketplace can elevate your business. 

Why Choose the Private Marketplace?

The Private Marketplace is more than just a tool—it’s a transformative solution designed to:

  • Provide Full Control: You decide who joins your network and how services are delivered.
  • Offer Tailored Solutions: Customize your vendor pools and services to fit your industry and client needs.
  • Simplify Management: Centralize communication, pricing, and project updates in one place.
  • Enable Scalable Growth: Expand your private marketplace as your business grows.

With SYSTERAL, you’re not just managing vendors—you’re creating a network that works for you.

Features & Benefits for Clients

Feature/BenefitFree TierVerified (£995/year)Verified Plus ($850.00/year)
Access to MarketplaceBasicStandardFull
Pricing RequestsManaged by SysteralSelf-selection of vendorsPriority handling by vendors
AI-Powered Pricing Tool (Paul AI)Limited useFully enabledFully enabled, with early access to new features
Vendor Selection Per RequestManaged by SysteralUp to 10 vendorsUp to 25 vendors
Capability Matching (SmartMatch)✔✔✔
Assisted/Managed Services Support✔✔✔
Account Manager Support✔✔✔
Vetting and VerificationBasicStandardEnhanced
Master Service Agreement (MSA)✔✔✔
Access to Training Resources✔✔✔
Request and Enquiry TrackingLimitedFullFull
Free SaaS Connectivity Subscription 6 months12 months

The Global Marketplace

Access hundreds of verified IT service providers and clients worldwide.

The Global Marketplace opens the door to seamless procurement and IT service management. Built on a foundation of trust and quality, it allows businesses to:

  • Find Verified Vendors: Work with providers who meet strict quality and performance metrics.
  • Expand Your Reach: Access a wide range of services, including IT hardware, managed IT, recruitment, remote monitoring, support contracts, and more.
  • Streamline Procurement: Submit work requests, receive pricing, and manage projects in real time.

The Global Marketplace integrates directly with the Connectivity Element, enabling users to instantly add global capabilities to their organization. Whether you’re a client seeking reliable solutions or a service provider showcasing your capabilities, the Global Marketplace ensures you’re always connected to the right opportunities.

0 +
Languages
American English
Brirish English
French
Spanich
German
Chinese
Norwegian
Ukrainian
Indian
Australian English
Estonish
Georgian
Japanies
Finnish
Slovakian
Italian
Slovenian
Swiss
Polish
Armenian
Portuguese
Paraguayan
Brazilian
Thai
Czech
Belgian

The Private Marketplace

Take complete control of your vendor relationships with a private marketplace built just for you.

The Private Marketplace is where SYSTERAL truly stands out. This powerful feature enables you to create a fully customized network of vendors tailored to your specific needs. It’s the ultimate tool for businesses looking to operate with the efficiency and control of an MSP.

Explore more

What Makes the Private Marketplace a Game-Changer?

Direct Client Access

Allow your clients to log requests directly with you, giving you full control over the process and ensuring seamless service delivery.

Smart Matching for Client Requests

Use SmartMatch 
technology to align client needs with vendors who meet exact capability requirements.

Build Your Own Vendor Pools

Invite trusted vendors, service providers, and contractors into your private network. Organize them into vendor pools based on capabilities, industries, or regions.

Streamlined Pricing Tools

Send bid requests and receive pricing directly on the platform—no emails, no delays.

Custom Services and Offerings
Define your own service categories, capability requirements, and pricing models.

Features & Benefits for Vendors

Feature/BenefitFree TierVerified (£995/year)Verified Plus (£1,850/year)
Visibility in Search Results(Systeral-facing only)Shown (Enhanced visibility)Shown (Highest priority placement)
Access to Pricing RequestsManaged by SysteralDirect requests from clientsPriority requests from clients
AI-Powered Pricing Tool (Paul AI)Limited use✔Enabled, with early access to new features
Capability Matching (SmartMatch)✔✔✔
Vendor Profile VisibilityHiddenShown with company detailsShown with enhanced details
Marketing Team Profile ReviewNot includedNot includedDedicated profile review and optimisation
Access to New Features  Exclusive early access
Platinum, Gold, Silver Vendor Status ✔✔
Free SaaS Connectivity Subscription 6 months12 months
Access to Training Resources✔✔✔
Comprehensive Billing Tools✔✔✔
Master Service Agreement (MSA)✔✔✔

How It Works

01
Create Your Private Marketplace

Invite your existing vendors or onboard new ones directly through the platform.

02
Define Your Services
Build custom service categories, capability requirements, and pricing models.
03
Manage Requests

Receive client requests, match them to vendors, and track progress—all on one platform.

04
Deliver Results
Provide seamless service delivery with real-time communication and updates.

The Private Marketplace gives you the tools to transform how you manage vendors, clients, and services—all while staying connected to the global IT ecosystem.

FAQsAbout the SYSTERAL Marketplace

Verified and Verified+ statuses indicate credibility within the Marketplace. Verified vendors have completed a profile checked by Systeral’s team, while Verified+ includes additional layers of validation for even greater confidence.

Simply create a free Marketplace account. From there, our team can guide you through the platform and help you make the most of its features.

Yes! The SYSTERAL platform allows you to manage vendors from both the Global and Private Marketplaces seamlessly, giving you flexibility and control over your network.

SmartMatch uses advanced algorithms to align client requests with vendors who meet specific capability requirements, ensuring precision and efficiency in vendor selection.

If you have a question not covered in this text, feel free to submit an inquiry or contact us at 0845-582-2423. Our team is here to assist you!

get in touchReady to Transform Your Service Management?

Streamline your operations, scale your business, and deliver exceptional results with the SYSTERAL Platform.

Book a Demo today and discover how SYSTERAL, with its modular elements that empower, can redefine your business operations.

Request A Demo

Client

Vendor